Privacy Policy

Effective date: 3 June 2026

This Privacy Policy describes how the CueTracks ecosystem of applications — including CueTracks Builder, CueTracks Player, CueTracks Editor, CueTracks Follower, Click Wi-Fi, and any related component (collectively, "the Software") — developed by Stephen Anning / Riot Enterprises ("we", "us", or "our") handles your information.

Different CueTracks applications collect different types of data depending on their functionality. This policy covers all of them.

1. Information We Collect

1.1 CueTracks Follower

CueTracks Follower is designed with privacy in mind. We do not collect, store, or transmit any personal data. Specifically:

No account required. The app does not require registration or sign-in.
No analytics or tracking. We do not use any third-party analytics, advertising, or tracking SDKs.
No data leaves your device. All musical data received via Wi-Fi or Bluetooth is processed locally on your device and is never sent to any server.

The only data stored locally is your terms acceptance status and connection preferences (e.g. last connected host). This data never leaves your device.

1.2 CueTracks Builder, Player & Editor

These applications require an account for subscription management and device authorisation. We collect and process the following:

Data	Purpose	Storage
Email address	Account creation, authentication (OTP login), subscription management	Our server (cuetracks.ai)
Full name	Account registration (Builder free tier)	Our server
Device identifier	Device registration, licence enforcement, single-device session management	Our server + locally on device
Authentication tokens	Session management, API authorisation	Locally on device (encrypted where supported)
Subscription status	Feature entitlement, tier verification	RevenueCat (see §5) + our server
Terms acceptance version	Legal compliance — tracking that you have accepted the current Terms of Use	Locally on device
App preferences	User settings (display options, playback preferences)	Locally on device

We do not collect, transmit, or store the audio files, lyrics, chord data, or video content that you process through the Software. All media processing occurs locally on your device.

1.3 Click Wi-Fi

Click Wi-Fi is designed with privacy in mind. We do not require an account and do not collect, store, or transmit any personal data. Specifically:

No account or sign-in. The app works without registration.
No analytics or tracking. We do not use any third-party analytics, advertising, or tracking SDKs.
Click data only (plus optional Push-To-Talk voice). The information shared between devices is the live metronome state — tempo, beat position, and timing — plus an optional display name you may set for your session. The click itself is never transmitted as audio; receivers generate it locally from sounds bundled in the app. If the broadcaster turns on the optional Push-To-Talk feature, their live microphone voice is streamed directly to receivers over your local Wi-Fi network while the button is held; this voice is sent peer-to-peer on the local network only, is never recorded, stored, or routed through our servers, and Push-To-Talk is off by default.
Approximate location (5G/cellular only). If you broadcast or join a paid 5G/cellular session, the app uses your device's location only to keep those sessions to people at the same place (it compares your rounded, approximate position with the other device's). Location is not used at all for Wi-Fi or Bluetooth, is never stored on our servers, and is not used for any other purpose. You can decline the location permission — cellular sessions still work, they simply won't be range-limited.
Local storage. Your preferences, the optional session display name, and your purchase/subscription status are stored locally on your device and can be cleared by uninstalling the app.

2. Local Network & Bluetooth

CueTracks Player, Follower, and Click Wi-Fi use your device's local Wi-Fi network and/or Bluetooth Low Energy (BLE) to broadcast and receive live musical data (such as click/metronome timing) between nearby devices. This communication is direct (device-to-device) and does not pass through any external server.

2a. Cellular Relay (Click Wi-Fi)

Click Wi-Fi offers an optional paid "Cellular / 5G" mode that relays the live click timing between band members on different networks through a relay server we operate (hosted in Germany — see §9). When this mode is active, only the metronome state described in §1.3 (tempo, beat position, timing, the optional session display name, and the broadcaster's rounded approximate location used solely for the same-place range check) passes through the relay. We do not log, store, or share this data beyond what is needed to pass it between connected devices in real time, and no audio or personal account data is involved. This mode is off unless you subscribe and enable it.

3. How We Use Your Information

We use the information we collect to:

Authenticate your identity and manage your account;
Verify your subscription entitlements and enforce licence limits;
Manage device authorisation (e.g. single active player device);
Enforce our Terms of Use, including investigation of reported copyright breaches; and
Communicate important account or service information (e.g. password-less login codes).

We do not use your data for advertising, marketing profiles, or sale to third parties.

4. Data Security

Authentication tokens are stored using platform-secure mechanisms where available (Keychain on macOS/iOS, encrypted storage on other platforms, with file-based fallback). Communication with our server uses HTTPS/TLS encryption. Login is password-less via one-time email codes — we never store or transmit passwords.

5. Third-Party Services

CueTracks Builder, Player, and Editor use the following third-party service:

RevenueCat — for in-app purchase and subscription management. RevenueCat processes your subscription transactions and provides entitlement verification. RevenueCat's privacy policy is available at revenuecat.com/privacy.

In-app purchases are also processed by Apple (App Store) or Google (Play Store). We do not receive or store any payment card information.

CueTracks Follower and Click Wi-Fi do not integrate any third-party services that collect user data. Click Wi-Fi's one-time unlock and Cellular subscriptions are handled directly by the Apple App Store and Google Play (no RevenueCat); entitlement is verified on-device against the store.

6. Data Retention

Account data (email, name, device identifiers) is retained for as long as your account is active. If your account is terminated (whether by you or as a result of enforcement action under our Terms of Use), we may retain minimal records as required for legal compliance or dispute resolution. Local data stored on your device can be cleared by uninstalling the application.

7. Your Rights

You may:

Access the personal data we hold about you by contacting us;
Request deletion of your account and associated data;
Sign out of any application at any time, which removes local authentication tokens from your device.

To exercise any of these rights, contact us at hello@cuetracks.ai.

8. Children's Privacy

The Software does not knowingly collect any personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

9. International Data

Our server infrastructure is located in Germany (Hetzner). If you use the Software from outside Germany, your account data (email, device identifiers) will be transferred to and processed in Germany. By using the Software, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Material changes may require re-acceptance of our Terms of Use within the Software.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
hello@cuetracks.ai